Correct keyboard layouts in Windows

Unexpected characters often reflect the active Windows input layout rather than a damaged keyboard. Compare the selected layout with the physical keys and test a short sample. Keyboard layout, app proofing language and Windows display language serve different purposes, so change the setting that matches the actual problem.

Choose the setting that matches the problem

Windows language settings control several different things, including the interface language, installed language packs and keyboard layouts. Microsoft's guide explains that changing the keyboard layout does not change the Windows display language. If a physical keyboard produces unexpected punctuation or letters, inspect the active input layout before reinstalling the device.

Install and select the desired layout

Open Time and language, Language and region to review installed languages and their options. Add the required keyboard layout, then use the input selector to switch to it. A display-language change can also alter the default keyboard arrangement, which matters at sign-in. Check the input indicator before entering passwords so a layout mismatch is not mistaken for a faulty keyboard or an incorrect account credential.