Microsoft explains that the Adaptive Hub includes a USB-C charging connection as well as three USB-C ports for adaptive buttons. These are distinct from the five 3.5 mm connections used for compatible assistive switches. Recognizing the port roles is an important first step when arranging the hardware.

Configuration also has a platform requirement. Microsoft Accessory Center runs on a Windows 10 or Windows 11 PC, which is used to set up the hub before certain companion-device uses. Follow the hub's specific setup guidance rather than treating it as an ordinary USB expansion hub for unrelated peripherals.